Our General Terms and Conditions
General Terms and Conditions (GTC) are an integral part of countless sales contracts and contracts for work and services and uniformly regulate the terms and conditions of the contract. Often feared by consumers as "small print", the GTC contain all the important provisions that would otherwise have to be drawn up individually for each sales contract. Since general terms and conditions are pre-formulated and very abstract, their design is subject to strict statutory regulations. The authorization to use General Terms and Conditions in contracts with end consumers is derived from Section 305 of the German Civil Code (BGB). If you suspect an error in our GTCs, please let us know.
Our offer is revocable until its acceptance. All orders shall be executed subject to the following terms and conditions. Deviating terms and conditions of the customer, which we do not expressly accept in writing, are not binding for us, even if we do not expressly object to them.
The invalidity of individual provisions of the underlying contract, including the General Terms and Conditions, shall not affect the validity of the remaining provisions.
Declarations of any kind concerning the contractual relationship between the Seller and the Buyer must be made in writing to be effective, unless otherwise agreed in writing.
The validity of oral agreements requires immediate written confirmation in any case. In the absence of such confirmation, the oral agreement shall be deemed not to have been made.
2. subject of performance
The formats specified by the customer are working formats and become smaller due to trimming. If the customer requires exact format, this must be expressly agreed when placing the order, otherwise a complaint is not admissible. Samples are average samples.If the customer does not provide specific information on color, brightness or contrast in the case of reproduction, rendition or duplication, we shall determine these properties at our reasonable discretion.
Production-related excess or short quantities up to 10% are considered contractually agreed and cannot be objected to.